Frequently asked questions
Are your hoodies and T-shirts washable?
Yes, absolutely. Our hoodies and T-shirts are 100% washable and designed for regular wear. You can wash them as many times as needed—just make sure to follow the care instructions provided on the flyer to maintain quality and longevity.
What is the delivery time?
Order processing takes approximately 48–72 hours. After dispatch, delivery usually takes 4–6 working days, depending on your city. Please note that in rare cases, shipments may be delayed due to unforeseen circumstances.
What is your exchange or refund policy?
We offer hassle-free size exchanges, so you don’t need to worry if the size doesn’t fit. However, we do not offer refunds. For complete details regarding exchanges, timelines, and any applicable charges, please visit our Refund & Exchange Policy page.
What material do you use for your products?
Hoodies:
Our hoodies are made from cotton fleece, a premium fabric known for its softness, warmth, and durability. It provides excellent insulation while remaining breathable, making it perfect for everyday wear in cooler weather.
T-shirts:
Our T-shirts are crafted from combed cotton, which is smoother, stronger, and more comfortable than regular cotton. The combing process removes short fibers, resulting in a softer feel and better durability over time.
Printing:
We use DTF (Direct to Film) printing, which delivers vibrant colors, sharp details, and long-lasting prints. DTF prints are flexible, crack-resistant, and hold up well even after multiple washes.